Since my credit card got falsely charged by a vendor in Texas last week, I am much more cautious as to where do I share my credit card number. And this is a common sense – we don’t want to say the number of our credit card out loud over the phone, or send in some e-mail.
That is yet another reason for businesses to employ an online booking system that allows for secure online payments. The customers are happy because they know that the payment will be as secure as the web allows. And you will be happy, because you don’t need to worry about the details of the payment, you just need to know it arrived.
Few years ago, any mobile internet was considered a luxury. Nowadays, with iPhone, Android and other smartphones everywhere, it is becoming a neccessity. Your website, as well as your appointments scheduling management system, should be accessible from a browser in any modern cellphone.
But not only should be the visitors allowed to read your website – they need to be able to interact with it as well. Add new appointments, cancel or modify their scheduled appointments or contact you through a contact form. This will create better traction, and your customers will come to love this feature when they are in a hurry. Think about it – they will be able to book the appointment with you from anywhere, without calling you.