Category Archives: Ideal reservation system

Secure payments through booking system

Since my credit card got falsely charged by a vendor in Texas last week, I am much more cautious as to where do I share my credit card number. And this is a common sense – we don’t want to say the number of our credit card out loud over the phone, or send in some e-mail.

That is yet another reason for businesses to employ an online booking system┬áthat allows for secure online payments. The customers are happy because they know that the payment will be as secure as the web allows. And you will be happy, because you don’t need to worry about the details of the payment, you just need to know it arrived.


On-line payments inside your appointment software

Some businesses, such as hair dressers, need only a simple tool to keep track of upcoming appointments, and take care of payments once the customer is in their hands, so to speak.

Others, however, need to make sure that the appointment is valid, that it is meant seriously, that the customer is committing. If someone books a room in your hotel and never arrives, you lose money. That is why you need a tool that combines booking system on-line with payments on-line.

Fortunately, there are ways to combine these two. Or, rather, you can get an on-line appointment software that offers on-line payments as a feature. You want to look for on-line reservation solution with integrated on-line payments: PayPal, Credit cards etc.

Make sure that you choose a system that supports all the major payment methods your customers prefers.  Don’t rely just on one way of payment, especially if your customers are not used to it. Offer the type of payment you know your customers are comfortable using. You will save them, and yourself, a lot of hassle, and your calendar will fill with appointments, while your account will fill with money at the same time.

Mobile booking system – a neccessity

Few years ago, any mobile internet was considered a luxury. Nowadays, with iPhone, Android and other smartphones everywhere, it is becoming a neccessity. Your website, as well as your appointments scheduling management system, should be accessible from a browser in any modern cellphone.

But not only should be the visitors allowed to read your website – they need to be able to interact with it as well. Add new appointments, cancel or modify their scheduled appointments or contact you through a contact form. This will create better traction, and your customers will come to love this feature when they are in a hurry. Think about it – they will be able to book the appointment with you from anywhere, without calling you.

Why to buy an on-line booking system?

Have you ever missed an appointment with a client because of a misunderstanding? Have you ever spent too much time setting your sessions, wondering if there is a better way? Would you like to have everything in one place, one calendar? In that case, an online appointment system is probably something you should look into.

On-line booking system combines all the tools you are familiar with into one useful, easily available product. E-mail, phone bookings, Google Calendar, Outlook, printed timetables, on-line payments and booking by a single click on your own webpage are all combined together in a powerfully pack.

Why buying instead of using a free solution?

There are many free solution to on-line booking integration. And, frankly, if you are a programmer who enjoys implementing new code into your webpage, they are probably good enough for you. But if you are more like me (or majority of people) you don’t really want to spend a lot of time implementing something that will need your constant attention and tweaking.

On-line booking system can basically provide you with ready-to-go solutions just for you. You pay for the convenience, reliability and support. If your business relies on customer satisfaction, you need invest few dollars to make things run smoothly. For the same reason, I use paid-plan versions of services when it comes to my business – I know that they will pay off. Usually very soon. Plus – you have more time for your clients and for yourself.