Review of BookFresh.com on-line scheduling system

One of the booking systems that looked fairly promising at first. BookFresh.com, formerly known as HourTown, has nice clean homepage and seems to offer handful of features.

Price – not so good

The first warning was the pricing. There really are not many good options. Or not many options at all. The free plan offers only three (3!) bookings each month, which really barely allows you to test the website. So I signed up for the 30 day free trial to test the system out. I am not planning to keep my subscription, though.

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Even the process of sign-up is quite cumbersome, the system forces you to choose way too many details that aren’t really that helpful or necessary. bookfresh3

System – quite specific but useable

Once you are in, you are greeted with a dashboard of sorts. This is a common breaking point for me. The site failed to provide me with clear set of options, a wizard or a guide would be appreciated.

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What is nice for some companies (like hair dressers, perhaps) is that BookFresh focuses on the services you offer. This, however, will not be a solution for everybody. I certainly don’t see why you are not allowed to change policies at will.

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The widgets to embed on your website (yep, need a website) are nicely designed and you can tweak them. What you can not do, however, is to let users register, pay in advance or work with their appointments later on.

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Conclusion – few options

I think that “few options” summarizes this system well. There are few pricing plans, few ways to implement this system and only few real-life applications.

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Unless you happen to like this system and being sure of not needing anything else, I recommend trying some other on-line scheduling systems for your website first.

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